Returns & Exchanges
RETURN POLICY:
if you need to return your unworn items you can request a return online. Mail in returns have a $10 restocking fee, which will be deducted from your refund.
- You must make your return within 3 days of the delivery date.
- We will not accept merchandise that has been worn, altered, or washed.
- Merchandise must have all tags attached.
- Shipping charges are not refundable.
- The customs duties in returns will be deducted from your refund.
MsChao reserves the right to deny a refund if the merchandise does not meet return policy requirements.
AFFIRM RETURNS
You’ll find information about your refund on your PAYPAL account.
EXCHANGES
We do not offer exchanges at this time. Please return the item you do not want and place a new order on mschaotango.com